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How to reach us

We'd love to hear from you, Get in touch with us!


Customer Service

Need assistance with your verification request?  Want to check the status of your verification request or have a question?

There are multiple ways you can reach out to us.

Visit our secure check-status portal for detailed information about your verification request, submit documentation or re-open a timed-out request
We reply to emails 7-days a week, 364 days of the year.
Chat with us for real-time support Monday–Friday from 8 a.m.–7 p.m. CT

Client Services

Interested in learning more about Identit-e services or becoming an Identit-e client? Please tell us a little about yourself and what you would like to hear more about and a dedicated Identit-e Solutions Expert will contact you.

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Our Office

Our Office

Identit-e, LLC
3862 Galleon Run
Madison, WI 53718

Client Services: